New patients book themselves. The front office handles the chair.
Dental new-patient acquisition lives or dies on the first 60 seconds. The lead Googled an emergency, called three offices, and went with whoever answered. The leads that fill out the website form expect a text in minutes, not a return call tomorrow morning.
Run Wild’s AI handles new-patient inbound while the office manager handles the chair. Insurance pre-check, treatment match, and booking, all before anyone behind the desk picks up the phone.
A front office that scales with patient volume.
- Greet every inboundWeb forms, missed calls, Google business profile, SMS. Every new-patient inquiry gets a response in seconds.
- Insurance + treatment matchCarrier capture, in-network check, treatment category, urgency. Captured conversationally, not on a form.
- Book the new-patient visitReal provider availability with the right block length for the treatment. Forms sent for completion.
- Confirm and recover no-showsSame-day reminders. Missed appointments get a friendly rebook offer. Pre-visit forms auto-followed-up.
More chair hours filled, less front-desk overhead.
- New-patient response in seconds
Be the first practice to reply. Speed-to-lead alone wins more than half of new-patient inquiries.
- Insurance handled at intake
Carrier captured, in-network status known before the patient walks in. No awkward "we are out of network" moments.
- Right block length, right provider
New patient exam vs. hygiene vs. emergency vs. ortho. Each books to the correct block on the correct provider.
- No-show recovery
Missed visits get a same-day text with rebook options. Most practices recover 25-40% of no-shows.
- Recall reactivation
Patients overdue for cleanings get warm, on-brand outreach with one-tap booking.
- Front desk focuses on chairside
Your office manager stops being the bottleneck and goes back to caring for the patient in front of them.
Questions dental practices ask.
We are building connectors for the major dental practice-management systems so booked appointments land directly in your operatory schedule. Tell us what you run and we will confirm where it stands.
The AI captures carrier, member ID, and group number during intake, then hands off to your existing eligibility workflow. Patients show up with status confirmed.
Yes. Configure separate routing for general, ortho, perio, endo, and OS. The AI asks the right pre-consult questions for each.
Not yet. Data is encrypted in transit and at rest with access controls and audit logging on every conversation, but Run Wild does not sign BAAs or hold a HIPAA certification today.
Built to work as one system.
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