Built for the patient-acquisition bottleneck.

New patients book themselves. The front office handles the chair.

Dental new-patient acquisition lives or dies on the first 60 seconds. The lead Googled an emergency, called three offices, and went with whoever answered. The leads that fill out the website form expect a text in minutes — not a return call tomorrow morning.

Run Wild’s AI handles new-patient inbound while the office manager handles the chair. Insurance pre-check, treatment match, and booking — all before anyone behind the desk picks up the phone.

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How it works

A front office that scales with patient volume.

01

Greet every inbound

Web forms, missed calls, Google business profile, SMS. Every new-patient inquiry gets a response in seconds.

02

Insurance + treatment match

Carrier capture, in-network check, treatment category, urgency. Captured conversationally, not on a form.

03

Book the new-patient visit

Real provider availability with the right block length for the treatment. Forms sent for completion.

04

Confirm and recover no-shows

Same-day reminders. Missed appointments get a friendly rebook offer. Pre-visit forms auto-followed-up.

Why dental practices switch

More chair hours filled, less front-desk overhead.

New-patient response in seconds

Be the first practice to reply. Speed-to-lead alone wins more than half of new-patient inquiries.

Insurance handled at intake

Carrier captured, in-network status known before the patient walks in. No awkward "we are out of network" moments.

Right block length, right provider

New patient exam vs. hygiene vs. emergency vs. ortho — each books to the correct block on the correct provider.

No-show recovery

Missed visits get a same-day text with rebook options. Most practices recover 25-40% of no-shows.

Recall reactivation

Patients overdue for cleanings get warm, on-brand outreach with one-tap booking.

Front desk focuses on chairside

Your office manager stops being the bottleneck and goes back to caring for the patient in front of them.

Questions dental practices ask.

Does this integrate with my PMS?
We are building connectors for the major dental practice-management systems so booked appointments land directly in your operatory schedule. Tell us what you run and we will confirm where it stands.
How does it handle insurance verification?
The AI captures carrier, member ID, and group number during intake, then hands off to your existing eligibility workflow. Patients show up with status confirmed.
Can it handle orthodontic and specialty inquiries?
Yes. Configure separate routing for general, ortho, perio, endo, and OS. The AI asks the right pre-consult questions for each.
Is this HIPAA-compliant?
Yes. BAA available, encryption in transit and at rest, access controls and audit logging across every conversation.

Related capabilities

Built to work as one system.

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