Reviews on autopilot. Reputation on the rise.
For local businesses, review volume and recency drive Google ranking, ad CPM, and conversion rate. But the team that just delivered the job is not the team that wants to ask for a review. The asks never happen. The reviews never come.
Run Wild closes the loop. The AI knows when a job is complete and when the customer is happiest. It sends the right ask, on the right channel, at the right moment, and routes negative signal away from the public review form.
From “job done” to 5-star review, automatically.
- Connect your review platformRun Wild drives review asks into your existing reputation platform. Multi-location supported.
- AI watches for the right momentJob completed, payment cleared, last positive signal. The AI picks the moment when satisfaction is highest.
- Right ask, right channelText or email, with a one-tap path to the review platform. No “rate us 1-5” survey friction.
- Negative signal stays privateCustomers who indicate dissatisfaction get a recovery thread, not a public review prompt.
Review velocity that compounds.
- Higher review request response rate
AI-timed and personalized asks convert 3-5x better than the generic post-service email.
- Asked at peak satisfaction
Right after the job is done, right after a positive reply, right after a successful payment. Not 3 days later.
- SMS-first asks
Text-based review requests convert at 6-8x email rate. The AI defaults to the channel the customer responds on.
- Negative-review deflection
Unhappy customers get a recovery conversation before they see the public review form. Saves your average.
- Compounding Google ranking lift
Review count, velocity, and recency are top Google Local ranking factors. The AI drives all three.
- Per-location reporting
Multi-location operators see review velocity, rating, and ask-rate by location, technician, or service line.
- Compliant with Google policy
No gating, no incentives, no review filtering at the public level. Just better timing and better messaging.
Tools in this category.
Questions about reviews.
Google's policy prohibits filtering customers to only those who would leave 5 stars. Run Wild does not gate review requests, but it does route negative signal into a private recovery conversation rather than a “please rate us 1-5” survey.
Not necessarily. Many operators keep their existing reputation platform and let Run Wild drive smarter asks into it.
Yes. It drafts responses for owner approval, or auto-replies to positive reviews in your brand voice. Negative reviews always escalate.
Yes. Run Wild drives review asks into your existing reputation platform per location, and reporting rolls up at the brand level.
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