Service calls + install leads + maintenance.

A coordinator that does not sleep, sick out, or quit.

HVAC operators live and die by speed-to-lead. The 95° day generates ten emergency calls in an hour and four new install inquiries on the website. Your office coordinator handles maybe half. The rest fall through.

Run Wild’s AI is your second (or first) coordinator. Service calls triaged, install leads qualified, maintenance plans booked. While your crew is on the truck, the AI is filling tomorrow’s schedule.

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How it works

From inbound to truck, with no human bottleneck.

01

Triage by intent

No-cool service call vs. new install estimate vs. maintenance plan. The AI sorts each correctly.

02

Qualify in conversation

System age, square footage, brand, last service date — captured naturally without a clipboard.

03

Book and dispatch

Same-day for service emergencies. Comfort visits and install estimates on the right tech’s schedule.

04

Hand off, end-to-end

Tech gets the address, photos, system info, and lead history before they pull out of the lot.

Why HVAC shops switch

Capacity without another coordinator hire.

Service-call triage that works

The AI distinguishes the 95° emergency from the "rattle when it kicks on" routine — and books each correctly.

Install lead qualification

Captures square footage, system age, brand preferences, and timeline. Estimators show up to qualified appointments.

Maintenance plan upsell, mid-conversation

When a service call surfaces a maintenance plan candidate, the AI brings it up at the right moment.

24/7 coverage

The midnight no-heat call gets answered and booked. The 6am pre-shift inquiry gets a real reply.

More booked jobs from same ad spend

Speed-to-lead on Google LSA and meta lead ads doubles. The same campaigns convert at higher rates.

Seasonal surge without the panic

July heat wave. December cold snap. Run Wild scales with the volume — no temp hires.

Questions HVAC operators ask.

Can the AI quote install jobs?
It can offer ballpark ranges if you provide them, but it generally books a free estimate appointment for install leads. You stay in control of the final quote.
Does it know which techs handle which brands?
Yes. Configure tech specialties and the AI routes accordingly. Mitsubishi mini-splits to your ductless guys; commercial RTUs to the commercial team.
Will it work with my field service software?
Yes. Run Wild handles the conversation and books the appointment. Booked jobs sync to your existing field service software for dispatch and invoicing.
What about A2P 10DLC compliance for SMS?
Handled. Your business SMS is registered, opt-out compliant, and deliverable. No carrier headaches.

Related capabilities

Built to work as one system.

Explore the platform

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Run Wild Enterprise tailored setups for franchise owners and advanced B2B companies.