A coordinator that does not sleep, sick out, or quit.
HVAC operators live and die by speed-to-lead. The 95° day generates ten emergency calls in an hour and four new install inquiries on the website. Your office coordinator handles maybe half. The rest fall through.
Run Wild’s AI is your second (or first) coordinator. Service calls triaged, install leads qualified, maintenance plans booked. While your crew is on the truck, the AI is filling tomorrow’s schedule.
From inbound to truck, with no human bottleneck.
- Triage by intentNo-cool service call vs. new install estimate vs. maintenance plan. The AI sorts each correctly.
- Qualify in conversationSystem age, square footage, brand, last service date, captured naturally without a clipboard.
- Book and dispatchSame-day for service emergencies. Comfort visits and install estimates on the right tech’s schedule.
- Hand off, end-to-endTech gets the address, photos, system info, and lead history before they pull out of the lot.
Capacity without another coordinator hire.
- Service-call triage that works
The AI distinguishes the 95° emergency from the "rattle when it kicks on" routine, and books each correctly.
- Install lead qualification
Captures square footage, system age, brand preferences, and timeline. Estimators show up to qualified appointments.
- Maintenance plan upsell, mid-conversation
When a service call surfaces a maintenance plan candidate, the AI brings it up at the right moment.
- 24/7 coverage
The midnight no-heat call gets answered and booked. The 6am pre-shift inquiry gets a real reply.
- More booked jobs from same ad spend
Speed-to-lead on Google LSA and meta lead ads doubles. The same campaigns convert at higher rates.
- Seasonal surge without the panic
July heat wave. December cold snap. Run Wild scales with the volume, no temp hires.
Questions HVAC operators ask.
It can offer ballpark ranges if you provide them, but it generally books a free estimate appointment for install leads. You stay in control of the final quote.
Yes. Configure tech specialties and the AI routes accordingly. Mitsubishi mini-splits to your ductless guys; commercial RTUs to the commercial team.
Yes. Run Wild handles the conversation and books the appointment. Booked jobs sync to your existing field service software for dispatch and invoicing.
Handled. Your business SMS is registered, opt-out compliant, and deliverable. No carrier headaches.
Built to work as one system.
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