Slack · MCP

Run Run Wild from where your team already works.

Most of what Run Wild does is automatic — but you stay in command. The AI works leads on its own, and surfaces the moments that need a human: approve a risky send, watch a conversation in flight, take over a thread.

These are not customer channels — they are your control surfaces. Mirror every contact into Slack and approve from there. Or point your own AI agent at the MCP server and let it read and act on your CRM directly.

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How it works

Oversight and control, from your own tools.

01

Connect Slack

Install the Run Wild app in your workspace. Every contact mirrors into a thread your team can watch.

02

Approve in place

When the AI needs a human, it asks in Slack. Approve, edit, or take over — without opening the app.

03

Give agents access

Point Claude or your own agent at the Run Wild MCP server — scoped, authenticated read + write over your CRM.

04

Stay in control

Org- and contact-level guardrails decide what runs on autopilot and what waits for your sign-off.

What you get

Command, not just notifications.

Contact threads in Slack

Every contact mirrors into a thread — the whole conversation, visible to your team where they already work.

Approve from chat

HITL approvals land in Slack. Approve, edit, or reject a send without switching tabs.

MCP for your agents

A Model Context Protocol server so Claude or your own agent can read and act on your CRM with proper auth.

The right interruptions

You hear about the moments that matter — not every message. Routing ambiguity and risky sends, surfaced.

Take over instantly

Jump into any conversation mid-thread from Slack and the AI steps back until you hand it back.

Scoped + auditable

Every approval and agent action is scoped to your org and logged — you can always see who (or what) did what.

Questions about command.

Is Slack a customer channel here?
No. Slack is an internal control surface — it mirrors contact activity for your team and carries approvals. Customers are reached over Email, Voice, and Message.
What can the MCP server do?
It exposes your CRM to an external AI agent (e.g. Claude) over the Model Context Protocol — scoped, authenticated tools to read contacts and conversations and take actions you allow.
Do I have to approve everything?
No. You set guardrails per org and per contact. Low-risk work runs on autopilot; only what you flag waits for a human in Slack.
Can my whole team use it?
Yes. The Slack app is an org-wide install — everyone with access sees the threads and can act on approvals.

Related capabilities

Built to work as one system.

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