Most sales stacks treat email, SMS, and phone as separate tools, separate inboxes, separate histories. The lead who texted on Saturday and emailed on Tuesday gets a reply that has no idea about the other conversation. The team has no idea either. The phone system is a bolt-on that doesn’t know what the CRM knows.
Run Wild puts all of it in one place. One AI. One memory. One timeline. One number.
The whole conversation, in one place.
- One unified timelineEvery contact has a single timeline that stitches email, SMS, and calls in order.
- AI works the channel they preferA lead who texts gets a text. A lead who emails gets an email. The AI follows the lead.
- Team sees everything, can act inlineRead the thread, reply by email, send a text, or place a call from the same view.
- Missed calls trigger auto-textEvery missed call sends a follow-up text in seconds with a booking link. Recoveries land in the same timeline.
- The AI answers and places callsInbound and outbound voice handled by the AI. Same identity, same memory, same pipeline.
One employee. Every channel. One memory.
- Cross-channel memory
Saturday text and Tuesday email read as one conversation. The AI never asks the lead to repeat themselves.
- Unified contact timeline
Email, SMS, and voice in chronological order with the AI’s actions inline. Owned by the contact, not by the channel.
- In-line action
Reply, text, or call from the timeline without switching apps or losing context.
- Real-time visibility
See what the AI is doing as it happens. Take over any thread in one click.
The phone, finally part of the same operation.
- Shared business number
Your AI and your team share one number per location. Leads call one place. The right person picks up.
- Missed-call auto-text recovery
Every missed call triggers a follow-up text with a booking link in seconds. No lead falls through.
- AI answers inbound
The AI picks up the calls your team can’t. They qualify, book, and hand off cleanly.
- AI places outbound
The AI runs outbound voice campaigns for leads that prefer phone. Same identity, same scripts you approved.
- Softphone for iPhone and Android
Your team takes calls on their own phones using the business number. Works anywhere with signal.
- Advanced inbound routing
Route by source, by time of day, by intent, or to the AI itself. Set the rules, the routing engine handles the rest.
- Recording and compliance built in
Two-party consent recording where required. Compliant SMS registration handled for you. Compliance is not a checklist.
Questions about Communications.
Yes. One number per location for inbound. Your AI and your team take calls from the same line, with routing rules deciding who picks up.
Yes. One click and you are in. The AI steps back, the lead does not notice a handoff, and your team sees the full history.
Recording rules are configurable by state and route. Calls in two-party consent jurisdictions get an automatic disclosure at connect.
TCPA governs consent for automated SMS and voice in the US. A2P 10DLC is the carrier registration required for compliant SMS at scale. We handle A2P 10DLC setup as part of onboarding. Voice routing supports the recording disclosures TCPA requires.
Pick from a library of voices or upload your own. Match your brand’s tone. Some operators use the founder’s voice for high-touch verticals.
Powered by your AI employee, working a pipeline they built.
Built to work as one system.
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