Botox, filler, body, hair.

The front desk stops being the bottleneck.

Med spa leads come from everywhere — Instagram DMs, web forms, Google, walk-ins, referrals. The front desk juggles all of it while also checking patients in, processing payments, and answering the phone. Conversions leak from every direction.

Run Wild’s AI handles the inbound traffic the front desk cannot get to. DMs answered. Consultations booked. No-show follow-ups sent. Your team focuses on the patient in front of them.

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How it works

Inbound that closes itself.

01

Multi-channel inbound

Instagram DMs, web forms, Google business profile messages, SMS, missed calls. All unified.

02

Answer treatment questions

Pricing ranges, downtime, prep, candidacy. Brand-correct answers without claiming medical authority.

03

Book the consult

Real provider availability. Deposit collected if you require one. Pre-treatment forms sent automatically.

04

Win back no-shows

Missed appointments trigger a same-day rebook offer. Recovered visits land back on the calendar.

Why med spas switch

More booked treatments, calmer front desk.

Instagram DM coverage

Most med spa leads start on Instagram. Run Wild responds inside the platform, in seconds, with your tone.

Booked consults, not "I will check availability"

The AI surfaces real openings and confirms. No more "let us get back to you" black holes.

No-show recovery

Missed appointments get a same-day rebook offer. Most spas recover 30%+ of no-shows.

Service-specific qualifying

The AI asks the right pre-visit questions for Botox vs. filler vs. body sculpting vs. laser.

Provider matching

Route to the injector, the laser specialist, or the aesthetician based on the inquiry.

Photo-aware intake

Leads can send before/after concerns or photos. The AI captures and attaches them to the consult.

Questions med spa operators ask.

Can the AI give medical advice?
No. The AI books consults and provides general treatment information that you have approved. Clinical questions go to the provider during the consult.
How does deposit collection work?
Connect your payment processor. The AI sends a payment link inside the booking conversation for new-patient consults or high-demand providers.
Does this work with my booking system?
We are building connectors for the major med spa booking platforms and standard calendars so the AI books into your existing schedule. Tell us what you run and we will confirm where it stands.
What about HIPAA?
Run Wild signs BAAs and treats med spa data with HIPAA-aware handling. Conversations stay encrypted and access-controlled.

Related capabilities

Built to work as one system.

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